Posts tagged client

I have always been independent and was very reluctant to have home care support. But I feel the support I am receiving enables me to retain my independence.

Margaret, Client

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Louise Whelanclient

Very approachable management, always promptly reply to queries. Great consistency with the same carer all the time.

Daughter Of Client

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Louise Whelanclient

“From the moment we met our Care Manager we felt our mother would be in excellent hands. She offered both practical advice and a warm and compassionate approach and we felt safe in the knowledge that we had made the right choice.”

Maura, Client Daughter, Dalkey

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Louise Whelanclient

Pioneer Homecare were there for the final chapter in Dad’s life and made a tremendously difficult time much more bearable. The care team were absolutely wonderful and went above and beyond the call of duty in making Dad’s final days as comfortable and peaceful as possible. The ladies and gentlemen who attended Dad conducted themselves with grace and dignity and afforded the same to him. As a family, having the carers there allowed us the time we needed to spend with Dad in his final days. We will never forget your care, kindness and professionalism. Thank you from the bottom of our hearts.

The O’Flaherty family

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Louise Whelanclient

Home Care was completely new to us but the staff at Pioneer HomeCare made everything simple and straightforward from the get-go. The office staff, management, supervisors and carers have been the epitome of professionalism and have treated my parents with the utmost of respect and dignity. Both Mam and Dad are in their 90s and it is fantastic to be able to have them at home, amongst their neighbours and friends and with all of their own things around them. Ciara and Aisling (carers) have been phenomenal with them both and my parents feel safe and supported in their home so we couldn’t be happier.

The Doyle Family

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Louise Whelanclient

When I was diagnosed with MS at 34, I felt my life was over. Three years ago, with my mobility declining, it was decided I needed home care services and I was so reluctant but as soon as the women from Pioneer entered my home, I knew that they were here to support my independence, not take it away. The service is first class and the carers have become like family, I would be lost without them.

Hilary S.

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Louise Whelanclient

Our sincere thanks to Pioneer HomeCare for the exceptional care our father has received for the last two years. Following his stroke in 2018, it was hard to see the light at the end of the tunnel, but thanks to the wonderful care team, Dad is now back to the man he used to be. Dad has recovered so well that we are now able to reduce the service and could not be more grateful to the girls who have been an integral part of his recovery. We have no hesitation in recommending the company to all that we meet.

The Costello Family

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Louise Whelanclient

Pioneer HomeCare have given me excellent care, my carers have all been very professional, caring and pleasant and I am very satisfied with the service. I look forward to the girls coming and they have all been very obliging, helping with housework and shopping and with any assistance I need. I could not ask for any better service and am happy to tell everyone I meet about what a wonderful company Pioneer HomeCare is.

Nancy C.

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Louise Whelanclient

Bernie is so well looked after and as a family we are able to relax knowing that she is in safe hands. Hannah has been superb and we have all noticed a massive improvement in Mum’s mobility since coming home from the hospital. It is such a relief to us all that Pioneer HomeCare are taking extraordinary care of Mum and we are so thankful to all of the team for enabling Bernie to remain safe and happy in her own home.

Family of Bernie T.

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Louise Whelanclient

Pioneer HomeCare have been marvellous looking after Tony, he looks forward to the home care team coming for their visits and the house being filled with laughter. The ladies who come always have a sing song with Tony and his spirits always lift after the carers have been Thank you to the team for all you are doing.

Family of Tony F.

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Louise Whelanclient